Shipping policy
1. Processing Time:
- Your orders are produced and dispatched on the same day they are received.
- The processing time for preparing and shipping your order is 1-3 business days.
2. Delivery Time:
- The delivery time to the United States is 3-5 business days after the order has been shipped.
- Delivery times may vary depending on the chosen shipping carrier and the delivery address.
3. Shipping Carriers:
- We utilize reliable and fast shipping carriers to deliver your orders.
- The selection of the shipping carrier is determined by the weight, dimensions of your order, and the delivery address.
4. Shipping Costs:
- Shipping costs are calculated based on the weight, dimensions of your order, and the delivery address.
- Detailed shipping cost information is available on the checkout page.
5. Customs and Duties:
- For shipments to the United States, customs duties and other additional fees may be the responsibility of the recipient.
- For more information on customs and duties, please contact your local customs office.
6. Order Tracking:
- Once your order has been shipped, you will receive a tracking number.
- You can track the status of your order online using the tracking number.
7. Returns and Exchanges:
- If you are not satisfied with your products, you can request a return or exchange within 14 days.
- For more information on returns and exchanges, please review our return policy.
Important Notes:
- Delivery times may be subject to change during public holidays and due to unforeseen circumstances.
- This shipping policy is designed to ensure maximum customer satisfaction.
- You can also review shopify's documentation regarding shipping policies.